Shipping Policy
Effective Date: 10-12-2023

Processing Time

Orders are typically processed within 2 business days from the date they are received. During peak seasons, processing times may be extended. We appreciate your patience during such periods.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options, and rates are based on the delivery destination and method selected.

Shipping Destinations

We currently ship only to addresses within India.
Please note:

  • We do not deliver to P.O. Boxes.

  • Local delivery is available for addresses within 10 kilometers of our shop. If the local delivery option is not visible during checkout, your location is not eligible.

Shipment Confirmation & Order Tracking

Once your order is shipped, you will receive a confirmation email containing your tracking number(s). Tracking details will be updated as soon as they are available.

Estimated Delivery Time

Once the order is shipped, the item will be delivered to the customer within 3 to 7 business days, depending on the shipping method and destination.
For local delivery, the item will be delivered within 1 to 2 business days from the date of shipment.

Customs, Duties, and Taxes

Joypum.com is not responsible for any customs, duties, or taxes applied to your order. All fees imposed during or after shipping (such as tariffs and taxes) are the customer’s responsibility.

Lost or Stolen Packages

Joypum.com is not liable for lost or stolen packages confirmed to have been delivered to the address provided at the time of order. Please ensure that your shipping address is accurate and secure.

Contact Us

If you have any questions about our Shipping Policy, feel free to reach us at:
📧 support@joypum.com
📞 +91 9294606060